Terms and Conditions
Effective Date: July 2, 2026
Welcome to Sahyogi Enterprise. Thank you for visiting our website. These Terms and Conditions explain the rules for using https://sahyogienterprise.in/ and purchasing our products. We encourage you to read them carefully before placing an order.
By accessing our website or purchasing from us, you agree to these Terms and Conditions. If you do not agree, please do not use our website.
About Us
Sahyogi Enterprise is a trusted manufacturer and supplier of premium synthetic envelopes, document holders, medical record covers, prescription covers, certificate holders, custom-printed packaging products, and related stationery solutions. We proudly serve customers across India with quality products and reliable service.
Using Our Website
By using our website, you confirm that:
You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.
You agree not to misuse our website, interfere with its operation, or attempt unauthorized access to our systems.
Products and Product Information
We work hard to ensure that all product information, images, specifications, and prices are accurate.
Please note:
Product colours may appear slightly different depending on your screen settings.
Product dimensions may vary slightly due to manufacturing tolerances.
We reserve the right to update product specifications, packaging, or availability without prior notice.
Pricing
All prices are displayed in Indian Rupees (INR).
GST will be charged where applicable.
Prices may change without prior notice.
If a pricing error occurs, we reserve the right to cancel or correct the order before dispatch. If payment has already been made, the amount will be refunded promptly.
Orders
When you place an order, you will receive an order confirmation acknowledging that we have received your request.
An order is confirmed only after:
Payment has been successfully received (where applicable).
The ordered products are available.
We have accepted the order for processing.
We reserve the right to refuse or cancel orders due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.
Payments
We offer secure payment options through trusted payment gateway providers.
For your security, we never store:
Credit or Debit Card details
CVV
UPI PIN
Internet Banking Passwords
OTPs
All payment information is handled securely by certified payment service providers.
Shipping and Delivery
We aim to process and dispatch orders as quickly as possible.
Delivery times may vary depending on:
Delivery location
Courier partner schedules
Weather conditions
Public holidays
Unforeseen circumstances
While we make every effort to deliver orders on time, delivery dates are estimates and cannot be guaranteed.
Returns and Refunds
Customer satisfaction is important to us.
If you receive a damaged, defective, or incorrect product, please contact us within the time specified in our Refund and Returns Policy.
Custom-printed, personalized, or made-to-order products cannot be returned unless there is a manufacturing defect or an error on our part.
Custom Orders
For custom printing or made-to-order products:
Customers are responsible for reviewing and approving artwork, logos, text, colours, and specifications before production begins.
Once production has started, custom orders cannot be cancelled or modified.
Intellectual Property
All content on this website, including product images, logos, graphics, text, catalogues, downloads, and designs, belongs to Sahyogi Enterprise unless otherwise stated.
You may not copy, reproduce, distribute, or use our content without our written permission.
Limitation of Liability
We are committed to providing quality products and services.
However, Sahyogi Enterprise shall not be liable for indirect, incidental, or consequential damages arising from:
Delayed deliveries caused by third-party courier services
Temporary website interruptions
Events beyond our reasonable control
Improper use of products after delivery
Our liability, if any, is limited to the amount paid for the product purchased.
Privacy
Your privacy matters to us.
Our collection and use of personal information are explained in our Privacy Policy, which forms part of these Terms and Conditions.
Third-Party Services
Our website may use trusted third-party services such as payment gateways, shipping providers, analytics tools, and communication platforms.
These services operate under their own privacy policies and terms, and we encourage you to review them where applicable.
Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our business, legal requirements, or website features.
The latest version will always be available on this page with the updated Effective Date.
Governing Law
These Terms and Conditions are governed by the laws of India.
Any disputes arising from the use of our website or purchase of our products shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India.
Contact Us
If you have any questions about these Terms and Conditions, please contact us.
Corporate Office
1/15 Viram Khand, Gomti Nagar
Lucknow – 226010, Uttar Pradesh, India
Factory
Chinhat Industrial Area
Near TELCO, Deva Road
Chinhat, Lucknow – 226019, Uttar Pradesh, India
- Email: info@sahyogienterprise.in
- Sales Email: contact@sahyogienterprise.in
- Phone: +91-9794460444
- Business Hours:
Monday to Saturday, 10:00 AM – 6:00 PM (IST)